Your privacy

Who I am

This website, 7raysofhope.com, is operated by Rahul Jyoti Nath, an individual life coach based in India ("I", "me"). I am the data controller for the information described here. You can reach me via rahul@7raysofhope.com.

What I collect, and why

Contact form

When you send a message through this site, I receive whatever you type, plus the email address and/or phone number you leave so I can reply. I use this only to get back to you and, if we book, to arrange a session. I do not add you to a mailing list from this form.

WhatsApp messages

Sessions are held on WhatsApp. If we move the conversation there, I receive your phone number, your WhatsApp profile name and photo, and whatever you write. I use this to reply to you, to arrange sessions and to hold them. Messages stay on my personal device and in WhatsApp's end-to-end encrypted infrastructure. I do not export or share them.

Session content

What you tell me in a session is confidential. I may keep brief private notes to serve you better between sessions. I do not record calls. The only circumstance in which I would break confidentiality is if I believed you or someone else was in immediate danger, in which case I would help you reach emergency support.

Email address (free guides)

If you request a free guide, you give me your email address and, optionally, your first name. I send the three PDF links from my own email account on this domain. I may occasionally send further articles or resources. You can reply to any email and ask to be removed at any time.

Website analytics

I use Google Analytics 4 to understand how the site is used — which pages are read, roughly where visitors are from, which buttons are clicked. IP addresses are anonymised and I do not use analytics to identify individuals. Quiz results are recorded only as a score band (few / some / many signs), never as individual answers. Your quiz answers are never sent anywhere; they stay in your browser and vanish when you close the page.

Payment information

Payments are made directly to my bank account via UPI or bank transfer. I see what your bank or UPI app shows the recipient — usually your name and the transaction reference. I do not collect card details and this website has no payment system.

Legal basis

I process your information because you have asked me to (contract or pre-contract, when you message or book), because you have consented (email list, analytics), or because I have a legitimate interest in running and improving this site. You may withdraw consent at any time.

Who else sees your data

• WhatsApp (Meta Platforms) — message delivery. See WhatsApp's privacy policy.
• Milesweb (email server) — delivery of guide emails and contact messages from my domain address.
• Google — anonymised analytics.
• Milesweb — hosts this website; server logs may include your IP address for security purposes.

I do not sell your information. I do not share it with anyone else.

How long I keep it

• Contact-form messages: until you ask me to delete them, or when I periodically clear old mail.
• WhatsApp conversations: until you ask me to delete them, or when I periodically clear old chats.
• Session notes: up to two years after our last session, then deleted.
• Email address: until you unsubscribe or ask me to remove it.
• Analytics: Google's default retention (currently 14 months).

Your rights

You can ask me at any time to see the information I hold about you, correct it, delete it, or stop using it. If you are in the EU, UK or another jurisdiction with data-protection law, you also have the right to complain to your local authority. In India, this policy is intended to align with the Digital Personal Data Protection Act, 2023. To exercise any right, contact me via rahul@7raysofhope.com.

Children

My services are for adults. If you are under 18, please involve a trusted adult, and please do not send me personal information through this site.

Changes

If I change this policy, I will update the date at the top. Significant changes will be noted on this page.